Privacy Policy

Last Updated: [24-05-2024]


Welcome to The Luxury Focus (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website and purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

a. Personal Identification Information:

– Name
– Email address
– Phone number
– Postal address
– Payment information (credit card details, billing address)

b. Non-Personal Identification Information:

– Browser type and version
– Time zone setting
– Browser plug-in types and versions
– Operating system and platform
– Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

2. How We Use Your Information

We use the information we collect in the following ways:

a. To Provide and Improve Our Services:

– Processing transactions and managing your orders.
– Improving our website, products, and services.
– Personalizing your experience on our site.

b. To Communicate with You:

– Sending you updates, newsletters, and other information.
– Responding to your comments, questions, and customer service requests.

c. For Marketing Purposes:

– Sending you promotional offers and marketing communications that we believe may interest you.
– Conducting market research to better understand our customers’ needs.

d. For Legal and Security Purposes:

– Preventing fraudulent transactions and monitoring against theft.
– Complying with legal obligations and resolving any disputes we may have with you or other users.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

– The right to access – You have the right to request copies of your personal data.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– By email:
– By visiting this page on our website:
– By phone number: 7010 180 922
– By mail: S/O Kavita Pandya, 1595-12 Flat No C3, 3rd Floor Rainbow Manor, Trichy Road, Sungam, Coimbatore South, Coimbatore, Tamil Nadu, 641018